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The Official Website of Andrew Vachss

Technical Help Page

We want The Zero to be as useful to you as possible. This page is where we try to help out with any problems you may have moving around our site or finding what you're looking for.

If you discover a broken link, or a bug of any kind, please let us know, and we'll try to fix it immediately. Our help address is Please be specific as possible—this site is growing all the time.

The Zero is designed to be equally compatible with Netscape and Internet Explorer. Our site will display properly at any resolution of 640x480 and above. If you're having difficulty printing pages, place your mouse pointer in the section you want to print and try right-clicking your mouse (on a PC), or click-and-hold the mouse button (on a Mac), then select the "print" option from the pop-up menu. If you are still having problems, please feel free to email us at Remember to be as specific as possible, and to include your browser type and version [e.g., IE 5.0] and your operating system [e.g., Windows 95]. We'll do our best to help you.

We feature special graphics for those who wish to link their home pages to The Zero. You don't have to be a programmer to use them, just copy and paste the code onto your home page.

If you're having difficulty locating any particular topic, please try using The Zero's Search Engine. Just type the specific word or phrase you're seeking into the form field and click the Search button.

If you have any problems that this page hasn't answered, please send us an e-mail from the CONTACT US page, or send to

Please note: The 'webmaster' e-mail address is ONLY for reporting technical issues or problems related to The Zero website. E-mail sent for ANY other reason can NOT be forwarded to the intended recipients. To contact Mr. Vachss or any of The Zero Volunteers, please use the CONTACT US page to send your correspondence.


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